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What to do in an emergency

Learn what to do if you encounter an emergency abroad, such as becoming ill, experiencing an assault, or feeling unsafe due to a crisis situation.

While abroad, International SOS is MIT’s key point of contact in the event of an emergency, especially if you are uncertain of the reliability of local emergency services.

  • In case of medical emergency, seek care at the nearest medical facility. If you do not know where this is, or if follow-up and support services are needed, contact ISOS.
  • In a natural disaster (both pre/post event) or a political type of event, such as civil unrest or a terrorist attack, contact ISOS immediately.
  • In a criminal event, such as assault or robbery, contact ISOS. They will assist in providing further direction on contacting local resources.

You can call ISOS collect 24 hours a day for any medical, safety, or well-being concerns:

Phone: +1 (215) 942-8478     MIT ID#: 11BSGC000066

The U.S. Department of State (DoS) also provides resources for U.S. citizens who become victims of crime while abroad. If you are not a U.S. citizen, you can check resources with your embassy in the country you are visiting.

Need more help?

Todd Holmes

Todd Holmes

International Safety & Security Program Manager